You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ladykarine Author

Level 1

4 points

my phone froze and unresponding

my iphone 11 pro max is frozen and not working what should I do to get it working again please help me.

iPhone 11 Pro Max, iOS 14

Posted on Dec 13, 2021 5:52 AM

Top-ranking reply

6x6

Level 6

16,070 points

Posted on Dec 13, 2021 5:55 AM

Force restart an iPhone with Face ID

To force restart iPhone X, iPhone XS, iPhone XR, iPhone 11, iPhone 12, or iPhone 13, do the following:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.

View in context

my phone froze and unresponding

Similar questions