You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

airpod pro case still flashing amber no matter what i do

has any one experience this problem?


the airpod case is clean, so is the contact point for airpod pros, they have been working fine, and it just started to loose connectivity for the left pod. so i tried to remove it from iPhone Bluetooth list, and now it wont even reset.


I've let the case to charge for more than days, it's green when case is closed. so battery is not an issue.

Posted on Dec 13, 2021 12:00 PM

Reply
1 reply

Dec 14, 2021 10:48 AM in response to hui zhang

Hey there hui zhang,


Thanks for reaching out to Apple Support Communities about this issue with your AirPods. We can see you’ve already reset the AirPods and checked the connections. Make sure you’ve also gone through all the steps in this link as well:


If your AirPods won't connect


If they don’t lead to a resolution, you’ll want to reach out to Apple Support at the following link to look further into this with you:


Contact Apple Support


Take care.

airpod pro case still flashing amber no matter what i do

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.