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Cellular connection in Sri Lanka

my service provider Sri Lanka Dialog says that they cannot offer cellular facility for my apple watch series 7 US version.. May I ask why and is there any possibility to get access in Sri Lanka? I purchase this unit from apple store U.S

I am so disappointed!

Apple Watch Series 7, watchOS 8

Posted on Dec 14, 2021 2:19 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 14, 2021 2:29 AM

Network providers are very reluctant to support anything on a watch that wasn't bought in their country in case of any technical problems.

A cellular watch bought in the US will only function in North America,Canada,Mexico and Puerto Rico anywhere else it will function as a GPS only watch.

See this page;

Returns & Refunds - Shopping Help

1 reply
Question marked as Top-ranking reply

Dec 14, 2021 2:29 AM in response to Danuka1977

Network providers are very reluctant to support anything on a watch that wasn't bought in their country in case of any technical problems.

A cellular watch bought in the US will only function in North America,Canada,Mexico and Puerto Rico anywhere else it will function as a GPS only watch.

See this page;

Returns & Refunds - Shopping Help

Cellular connection in Sri Lanka

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