Apple TV 2nd Gen - password plus verification code not working

Hi,

on my Apple TV 2ndGen i get an "password not correct message" when i type the password followed by the six-digit verification code.

I also cannot deactivate the 2 factor authentication.


someone out there with an idea ? solution?

Thanks

Chris

Posted on Dec 14, 2021 5:08 AM

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Question marked as Top-ranking reply

Posted on Dec 14, 2021 7:09 AM

If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.


Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

2 replies
Question marked as Top-ranking reply

Dec 14, 2021 7:09 AM in response to Chris01w

If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.


Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

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Apple TV 2nd Gen - password plus verification code not working

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