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Macbook Pro 2021 freezing / crashing with Chrome browser

My chrome browser crashes when I only have approx 10 tabs open in one browser and not watching video.


When I have streaming video, the picture will freeze audio with continue and I need to close my computer in order to get it back to return to normal.


What should I do? Can I return it for another one?

MacBook Pro 16″, macOS 12.0

Posted on Dec 14, 2021 7:11 AM

Reply
Question marked as Best reply

Posted on Dec 15, 2021 7:26 AM

EileenMLE wrote:

My chrome browser crashes when I only have approx 10 tabs open in one browser and not watching video.

When I have streaming video, the picture will freeze audio with continue and I need to close my computer in order to get it back to return to normal.

What should I do? Can I return it for another one?



Try a different browser and compare your results.



For your third party app—search Support/Help/FAQ/known issues/compatibility

Google Chrome Help



How to manually update apps on your Apple device


3 replies
Question marked as Best reply

Dec 15, 2021 7:26 AM in response to EileenMLE

EileenMLE wrote:

My chrome browser crashes when I only have approx 10 tabs open in one browser and not watching video.

When I have streaming video, the picture will freeze audio with continue and I need to close my computer in order to get it back to return to normal.

What should I do? Can I return it for another one?



Try a different browser and compare your results.



For your third party app—search Support/Help/FAQ/known issues/compatibility

Google Chrome Help



How to manually update apps on your Apple device


Macbook Pro 2021 freezing / crashing with Chrome browser

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