iPhone won’t connect to WiFi, but iPad will

Hello, moorepe!

From your post, it sounds like you are having issues with connecting your iPhone to Wi-Fi. We’re glad that you reached out to the Apple Support Communities. We want to try and help you find the answers you need. What type of iPhone do you use? What version of the iOS software do you currently have installed on your iPhone? You can find this in Settings > General > About.

If the iOS software is not up-to-date, you'll want to create a backup of your iPhone, then update the software. Here's how:

• Back up iPhone
• Update your iPhone, iPad, or iPod touch

If you continue to have an issue with Wi-Fi, please return to the Apple Support Communities with more information about your device and problem, and we'll do all we can to help.

Take care!

We recently started seeing the same behavior on an iPad (model A1822 MP2F2LL/A) which is running iPadOS 15.1. The message "This network is operating on Wi-Fi channels in use by several other nearby networks" really doesn't make any sense, since WiFiAnalyzer (open-source) on my Android phone clearly shows that there are no nearby interfering channels. Also, none of our other devices (whether from Apple or other mfgrs.) are making a similar complaint.

Disabling MAC filtering on our ASUS router immediately resolved the issue on this iPad. So I clicked on the Information icon for this saved connection and noticed that for some reason Private Address had been toggled to ON. I am five nines certain that we did not enable this setting. In any case, after turning Private Address OFF I was able to re-enable MAC filtering on our router and reconnect this iPad with no issues.

moorepe,

Thank you for updating the software and updating us with this information. We're glad you were able to test your iPhone with another Wi-Fi network. If the issue is not happening with other Wi-Fi networks, it sounds like it is specific to your home Wi-Fi connection.

We can see that you restarted your Wi-Fi modem in the past, have you tried restarting both the iPhone and the modem/router at the same time? If not, please start there. Also, is the firmware up-to-date on your modem/router? If not, update it. If you are unfamiliar with how to update this, you'll want to contact your ISP or router manufacturer.

If you continue to have a problem, you'll want to contact your Internet Service Provider (ISP) directly.

Best wishes!