Apple Watch 7 scratches

Same, I just go my SE and less than 3 weeks, there are these long and light scratches on it, even a quite thick scratch on the corner, I don't do anything that involves sharp stuff, wondering why.

And how can I remove or lighten these scratches?

You can't remove scratches. It's been explained a lot how the glass is harder to shatter, but easier to scratch as it's not possible to make glass harder to shatter AND harder to scratch. At least no one has yet figured out how to do that.

Get yourself a good screen protector on your iPhone. It will prevent any future scratches and likely obscure, if not totally hide any you've gotten.

Ps: You've posted this in the wrong area. This is the Apple Watch forum, not the iPhone Forum, but it still applies to iPhone.

Yes Costco was very nice . Not even sure they looked at the watch . They opened the box and check the serial number that’s it. Apple Store tho… had a looonng call with the support line , they sent me to the Apple Store then they refused to help even with my apple care +. They said that scratches are normal but if I break the glass they will repair it. I told them that this glass is supposed to be more resistant…(they gave me the look that meant “our marketing is good ain’t it”

Apple has removed my post, slap in the face 2 weeks after buying my watch 7 but same thing, I spent so much money and 2 weeks in I’m left with a watch with scratches across the screen. It was advertised as better screen… I don’t know what to think and every time I raise my watch to check time I’m reminded how badly I got screwed. 0 help from apple. This watch should come with screen protector by default if you make it so easy to scratch.

I scratched my apple watch 7 within 1 week. Now I'm stuck at looking at scratched watch for the rest of the ownership and apple could not care less. This should not be this easy to scratch, apple moved backwards with screen development on watch 7. I can't believe screen protector is mandatory on $700+ watch, meanwhile I owned multiple Fitbits and and all 3 screens are perfect. I have to admit, once I switched I was hooked on apple watch but why does quality have to suck so much?

Only had my Apple Watch 7 for a month and it’s got a pretty good scratch on it. I’m very careful with my stuff and I have no idea how this happened. I owned an Apple Watch 3 for many years without any issues. I never even knew they made protective covers for them as I’ve never had any issue until now. This is unacceptable. Quality is going downhill. I guess I’m out of luck with any recourse?

I got mine last April 2022 and to my surprise, 4 months after, there are visible scratches to the watch face. It's really disappointing. My old watch was AW series 3 and I have been using it to nearly 3 years and there are no scratches on the watch even if I was not putting some screen protector and other accessories. I hope this will be addressed by Apple because we have been paying a lot for this product, yet it's a bit disappointing.

Is anyone even reading this forum? - I have a series 1 for six years and series 7 for three months, and honestly, the number of scratches that series 7 has is 2X more than series 1. The crystal used in series 7 is not ready/up to the standards to produce expensive watches. There should be a recall for series 7 ASAP.

Hi, Has anyone written to tcook@apple.com. I still believe that Apple doesn't deserve to be a classified as a company that doesn't care about it's customer. Which was the very premise of their success.

I couldn’t be more disappointed. I just received my new AW7 two weeks ago, after labouring over the decision of which model to buy. The claim that this is the “most durable screen ever” justified my decision to go with the more expensive model. It scratched so easily…literally getting out of the shower! And to find out there is zero recourse through AppleCare or repair kits makes it even worse.

Apple watch 7 screen is a joke, advertising better screen quality is falsifying information about the product. It is insane at this price range to make screen so bad, I expect it from aliexpress $50 knock-off not authentic Apple product. I mean after spending 1k I got scratches after 1 week of ownership. Best Buy will not take it back now and I'm stuck with a watch I look at with disappointment every time I check time. Is there any repose from Apple?

Going to add my displeasure to the forum here. I have had this watch for a little over a month and it has been scratched multiple times from unknown incidents. Twice while waiting the 2 days it took amazon to ship my screen protectors that I ordered after the first mystery scratch appeared. They look better with the screen protector on, as I believe the adhesive filled in the scratches a bit, but it's still pretty ridiculous that this device can't even hold up to common daily activities (haven't even worn it for a workout yet).

Not really sure what they solution is besides utilizing screen protectors, which - if you have this watch and haven't had scratches yet - I highly recommend you get.

I waited a long time to buy my "dream watch". Very unfortunate.

My new AW7 also got a sizable scratch just a few weeks into owning, so upset!

Yes I know. I started wearing my watch during skiing, boxing, playing outside. So best case scenario, I break the watch within the 300 days of warranty.... ironic

😂😂 good luck fam!