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Nothing will print on my Epson WF-7720. How do I fix the error message Stopped - Filter' failed?

My Epson WF-7720 won't print. How do I fix the error message Stopped - Filter' failed?

MacBook, macOS 12.0

Posted on Dec 14, 2021 4:07 PM

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Posted on Dec 15, 2021 7:49 AM

chriszyarden wrote:

My Epson WF-7720 won't print. How do I fix the error message Stopped - Filter' failed?


Old issue, new issue, what changed..?


Solve printing problems on Mac

https://support.apple.com/guide/mac-help/solve-printing-problems-on-mac-mh14002/mac



Did you search Epson Support—

Epson WorkForce WF-7720 | All-In-Ones | Support - Epson


5 replies
Question marked as Best reply

Dec 15, 2021 7:49 AM in response to chriszyarden

chriszyarden wrote:

My Epson WF-7720 won't print. How do I fix the error message Stopped - Filter' failed?


Old issue, new issue, what changed..?


Solve printing problems on Mac

https://support.apple.com/guide/mac-help/solve-printing-problems-on-mac-mh14002/mac



Did you search Epson Support—

Epson WorkForce WF-7720 | All-In-Ones | Support - Epson


Dec 15, 2021 8:39 AM in response to chriszyarden

It sounds like you're using the vendor driver. Does the "filter failed" message go away if you add the printer with AirPrint?


https://support.apple.com/en-us/HT201311


If you want to know what filter failed, you can enable cups debug logging in Terminal:


cupsctl --debug-logging


print a job and then search for what filter crashed in /var/log/cups/error_log. But it's likely something Epson will need to solve - updated drivers?


Hope this helps.

Dec 28, 2021 12:35 AM in response to scgdesigns

scgdesigns wrote:

unable to locate driver for printer WF-7720

Drivers are not required for a Mac since that is an Airprint printer.

Print wirelessly from your Mac to your printer - Apple Support

Reset the printing system before trying to readd the printer

Reset the printing system on your Mac to solve a problem - Apple Palaikymas (LT)

Also try powering off and then back on your router

Dec 29, 2021 1:26 AM in response to leroydouglas

I face the same problem today using an Epson L361 on USB cable for the last 3 years without a problem.

Am able to print directly from Draftsight (DWG CAD software), but from other apps like Preview of Abobe Reader the error message occurs: Stopped - 'Filter' failed.


MacBook Pro 2019

Epson L362 is not WiFi enabled.


Looked at the Mac printing solutions, but nothing seems to fit the problem.




Nothing will print on my Epson WF-7720. How do I fix the error message Stopped - Filter' failed?

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