having intermittent problems with clicking on a file
having intermittent problems clicking on a file on both my iPad Pro and my Mac air
MacBook Air (2020 or later)
having intermittent problems clicking on a file on both my iPad Pro and my Mac air
MacBook Air (2020 or later)
Hey there, and welcome to Apple Support Communities, Poppyoc.
We see that you're having some issues clicking on a file. We've got some questions to better understand what's going on.
•Can you tell us a bit more about what happens when you try to click on that file?
•Are you using a mouse with the iPad or are you just tapping the file?
•Where are the files located on the device?
We look forward to your response.
Poppyoc,
If the issue is only happening with one website or file, we'd recommend reaching out to whoever supports it. That would be your best resource as it is likely something about the way it is designed or works with Safari.
We hope this helps.
it happens on both my iPad and mac air. No mouse being used. Happens using safari, if I change my browser it works ok.
Poppyoc,
Thanks for that info. Is this only happening on a specific file or site on Safari, or is it happening in multiple places?
Cheers.
just on constant contact
having intermittent problems with clicking on a file