Connecting to HP DisplayLink 4K display dock

Plugging in the USB-C connector to Macbook Pro's USB-C port will start charging the Mac but the connected displays are entirely black.


Opening the Display section in Settings, there are no external displays connected.

Posted on Dec 16, 2021 12:46 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 16, 2021 12:50 AM

This dock (and other HP docks OEMed by Synaptics) require dedicated driver/software to function properly. https://www.synaptics.com/products/displaylink-graphics/downloads/macos

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Connecting to HP DisplayLink 4K display dock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.