Screenshots not working

Hello,

I recently had a my  Watch replaced because it was broken too badly to get just the screen replaced.

However, I restored it from backup, called EE to set up my mobile data again and continued just as normal. A couple of days ago, I started a fitness competition with my friend. I was doing well, and took a screenshot to send it to them, just as I always would, but I can’t see any screenshots I’ve taken on the new watch. I’ve tried switching screenshots of and re - enabling it, but nothing works. I’ve restarted the watch.

I don’t want to have to unpair my watch just to take a little screenshot. Can you advise?