cant add payment method

Got a new MacBook Air and cannot add a payment method. When I log on, it says please review account information, when I go to that it will not allow me to enter payment method. It says this Apple ID has not yet been used with the App Store.

Posted on Dec 16, 2021 7:12 AM

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1 reply

AnnieL2

Community Specialist

Dec 17, 2021 8:42 AM in response to Golfer1984

Hello Golfer1984,

We understand that you’re attempting to add a payment method to your Apple ID and are encountering a message that your Apple ID has not been used in the App Store.

If this is the first time you’re using your Apple ID, are you able to launch the Mac App Store and attempt to download a free app, such as Pages, Numbers, Garage Band which are apps that come with your Mac but may not be installed.

You may also be able to launch the App Store, choose Store from the menu bar, View My Account and sign in there.

Let us know what you find out.

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cant add payment method

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