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I can't power down my phone to restart it

my phone is being weird and I can't do anything to it


Posted on Dec 16, 2021 4:08 PM

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Question marked as Top-ranking reply

Posted on Dec 16, 2021 4:20 PM

Hello ~ Take a look at this excellent prior post by *Axel Foley*


*Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.*


~Katana-San~

2 replies
Question marked as Top-ranking reply

Dec 16, 2021 4:20 PM in response to xzavina

Hello ~ Take a look at this excellent prior post by *Axel Foley*


*Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.*


~Katana-San~

I can't power down my phone to restart it

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