My problem is my mouse will not scroll on MacBook or Mac.

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Level 1

9 points

My problem is my mouse will not scroll on MacBook or Mac.

This problem only occurred when I updated to Monterey. Both of my mice were working perfectly prior to the update. If I turn the mouse off and then back on, it will work fine, but then computer goes to sleep and I have to turn it off and on again. It's happening on both my new MacBook Air and on my Mac that is a few years old. It's a pain in the neck to have to stop working to turn the mouse off and on. I have checked my connections for bluetooth and battery and they are fine, 98% battery on mouse. Is there some setting that I have to change because of the update?

Thanks for any help.

Peggy

iMac 27″, macOS 12.0

Posted on Dec 17, 2021 7:16 AM

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Answer 1

Brian_P7

Community Specialist

Dec 18, 2021 10:48 AM in response to MagScratch

Hi there MagScratch,

Welcome to Apple Support Communities. Thanks for reaching out to us from the linked article: If you can't connect your Magic Keyboard, Magic Mouse, or Magic Trackpad to your Mac

We're happy to help with this trouble you're having with the mouse. First, let's make sure this issue isn't being caused by any type of wireless interference. The steps to check that can be found here:

Resolve Wi-Fi and Bluetooth issues caused by wireless interference

Let us know the outcome, and we can go from there if needed.

Best regards!

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My problem is my mouse will not scroll on MacBook or Mac.

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