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Hi! On my MacBook Air I can't add my hotmail account. It says to click the sign but it is not in bold and ca't be clicked on.

Hi! On my MacBook Air I can't add my hotmail account. It says to click the +sign but it is not in bold and can't be clicked on. Can anybody help?


MacBook Air 13″, macOS 11.6

Posted on Dec 17, 2021 12:26 PM

Reply
1 reply

Dec 20, 2021 2:47 PM in response to Linda4185

Hi Linda4185,


We understand you'd like to and an email account to a Mac. We're happy to offer some guidance.


We noticed that you came to us from the articled titled "Add email accounts in Mail on Mac". Were you able to go through the steps in the article? If you restart your Mac, does the issue remain?


If you start your Mac in safe mode, are you able to add the account? If needed, the article below will guide you on how to start in safe mode.


How to use safe mode on your Mac


Hope this helps. Cheers!

Hi! On my MacBook Air I can't add my hotmail account. It says to click the sign but it is not in bold and ca't be clicked on.

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