Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Someone has been accessing my device

Someone has been accessing my device account and password and apps! I have downloaded software apps,set up screen time,but they are still accessing my iPhone and account,apps ext nothing is working!!!!! How do I stop them???????

iPhone 12 mini, iOS 15

Posted on Dec 17, 2021 5:45 PM

Reply
Question marked as Best reply

Posted on Dec 17, 2021 5:51 PM

Parryman22 Said:

"Someone has been accessing my device account and password and apps! I have downloaded software apps,set up screen time,but they are still accessing my iPhone and account,apps ext nothing is working!!!!! How do I stop them???????"

-------


What makes you suspect this?:

If concerned, perform the following....


Three Things to Do:

A. Deauthorize All Option:

Try Deauthorize All. You can only Deauthorize All items once every 365 days. So, you may have to wait up to a year before you can perform this.  Go Here: Authorize or Deauthorize your Computer for iTunes Store purchases - Apple Support


also...



B. Modify your Credentials:

Having so much suspicion, consider modifying your credentials, ASAP, starting with a new password.


also...


C. Verify the Devices:

Verify that the devices assigned to your iCloud are your devices: Check your Apple ID Device List to See where you're Signed in - Apple Support

1 reply
Question marked as Best reply

Dec 17, 2021 5:51 PM in response to Parryman22

Parryman22 Said:

"Someone has been accessing my device account and password and apps! I have downloaded software apps,set up screen time,but they are still accessing my iPhone and account,apps ext nothing is working!!!!! How do I stop them???????"

-------


What makes you suspect this?:

If concerned, perform the following....


Three Things to Do:

A. Deauthorize All Option:

Try Deauthorize All. You can only Deauthorize All items once every 365 days. So, you may have to wait up to a year before you can perform this.  Go Here: Authorize or Deauthorize your Computer for iTunes Store purchases - Apple Support


also...



B. Modify your Credentials:

Having so much suspicion, consider modifying your credentials, ASAP, starting with a new password.


also...


C. Verify the Devices:

Verify that the devices assigned to your iCloud are your devices: Check your Apple ID Device List to See where you're Signed in - Apple Support

Someone has been accessing my device

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.