iphone 13 portrait mode not zooming in

My iphone 13 doesnt zoom in when switched to portrait mode, but it does in cinematic mode.

the portrait is just the same as landscape with blurred surroundings but it doesnt zoom in like in xsmax.

i tried all of the suggested fixes. I updated to the latest software 15.2 , and i removed the protection case and i even did a factory reset but the problem is still there.

anyone is having the same issue?

Posted on Dec 17, 2021 5:54 PM

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Question marked as Top-ranking reply

Posted on Dec 19, 2021 5:38 AM

Hello Moe357,



We see you have a question with Portrait mode, and we'd like to help out.


This page has some details that may assist with your question: Use Portrait mode on your iPhone

As the page will note, "Some iPhone models have multiple options for Portrait mode, like 1x or 2x. Just tap the 1x or 2x icon to switch between the options."


As the iPhone XS Max has a telephoto lens, and the standard iPhone 13 model does not, this can help to explain why you may not have the zoom option present on your iPhone 13 in Portrait mode.


Take care.

2 replies
Question marked as Top-ranking reply

Dec 19, 2021 5:38 AM in response to Moe357

Hello Moe357,



We see you have a question with Portrait mode, and we'd like to help out.


This page has some details that may assist with your question: Use Portrait mode on your iPhone

As the page will note, "Some iPhone models have multiple options for Portrait mode, like 1x or 2x. Just tap the 1x or 2x icon to switch between the options."


As the iPhone XS Max has a telephoto lens, and the standard iPhone 13 model does not, this can help to explain why you may not have the zoom option present on your iPhone 13 in Portrait mode.


Take care.

Dec 19, 2021 6:43 AM in response to Eric_G1

Thank you for your help,

but why does the photo get autozoom with cinematic view but not with the portrait mode?! why do i need a telephoto lens for the autozoom in portrait mode but not in cinematic view?

i think its more a software issue and i dont think its the “marketed telephoto lens” in pro and this is just to make pro more pro!

unfortunately iphone 13 is a real diappointment, and my old xsmax with its two small cameras performs much better than the wide angeled brand new cams on iphone 13!


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iphone 13 portrait mode not zooming in

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