Monterey facetime camera not working
Installed MacOS [Monterey] upgrade yesterday, now facetime camera not working. Please advise.
MacBook Pro 15″, macOS 12.1
Installed MacOS [Monterey] upgrade yesterday, now facetime camera not working. Please advise.
MacBook Pro 15″, macOS 12.1
Just "upgraded" to Monterey and like others... lost external camera for FaceTime.
Apple, stop pointing the finger at the peripherals and drivers as that is NOT the problem. Your OS is a unix system where the OS sits between the apps and the peripherals. The camera, in this case, is always 'ready' for any app to make a call on it. The fact that Zoom and your own PhotoBooth app both can call external cameras proves there is no issue with the peripheral or the driver. If there was a problem with the driver the issue would be seen on all apps making calls for the camera.
The fact that this issue is just in FaceTime points to a problem with FaceTime, how it loads codecs and how it talks to the OS. Since Apple has closed-loop architecture... this is 100% their problem. Their own app, FaceTime, is not communicating with Monterey and vice-versa.
Work around...
Launch FaceTime and then launch Photo Booth. Then close PhotoBooth.
Having the same issue with Macbook Pro early 2015, Camera was working till BigSur, but as soon as laptop got updated to Monterey camera stopped working. I have tried all possible solutions available online but no avail. Macbook pro is recognizing the camera in system hardware but not working along with any software.
Hoping to receive a path soon.
Same thing here. Camera stopped working. Went to Genius Bar and t they absolutely would not admit the upgrade caused the problem. Unbelievable. They want over $500 to fix the problem that occurred because of this update. Furious.
same here MacBook Pro 2017 after upgrading to Monterey and just installed update 12.3.1 now, internal camera detected in all software and camera green led lights but displays black screen, Quicktime says unable to record.
Went through all the troubleshooting steps.
Even in safemode, doesn't work, says no camera connected.
Hopefully we get Apple's attention soon? But it has already been nearly 5 months? Quite disappointing.
I installed a fresh clean version of Mojave. Camera does not work. I accidentally booted into the Windows partition on my MacBook and thought, well, try the camera here. Does not work.
So, apparently there is some kind of firmware update in Monterey that breaks the builtin camera.
VERY disappointing Apple!
Admit and fix, please!
Good day,
Did you get this sorted out? I upgraded this morning to Monterey 12.5 and literally right after the update I had a scheduled zoom meeting and just like that - no camera. Please tell me you have an answer for me. Tried all the troubleshooting tips, but nothing works.
MacBook Air (M1, 2020)
Hi Brbo,
Monterey 12.6 is not out yet, at least not for me ;)
I tried latest release 12.5 with 2 of my affected MacBooks (MBPr 2016) and the problem is still there :(.
Unfortunately these old macbooks won't be compatible with Ventura, so wasn't able to try that beta either.
Same, no external cameras that were previously working on Big Sur work in 12.2. Sony nor Canon with their installed apps.
That’s the first thing I tried! I went through all the steps in that video. Then called Apple and they had me do the same steps again 🤣
thank you :)
Thank you for these tips. Unfortunately, none have worked for me :(
Same, the system report shows the camera with all its details but software is not picking up any signal from the sensor..
Filmora Detects Facetime HD camera too, but is unable to project any imagery.
Update: I downgraded to BIG SUR from Monterey, and the camera started working. But as soon I received safari update I lost camera again.
Such a bummer.
Anybody try 12.4 yet? There is reference to it Fixing The Studio Display's Webcam, so hopefully it fixes the webcam in general!
Downloading now...
Upgraded to 12.4 last night.. Still the same issue. Facetime & Photobooth non working as usual.
I downgraded to 10.14.6 from a timemachine backup. Still camera doesn't work! I wonder if there was a firmware update that has bricked, some, cameras?
Monterey facetime camera not working