playlists causing iTunes to crash

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playlists causing iTunes to crash

Certain playlists are causing my iTunes to crash when I try to delete them or just by clicking on them.

One of them is a smart playlist that I used to removed items from my library where iTunes couldn't find the files. That playlist is now blank, but clicking on it causes iTunes to freeze and crash.

The others are regular playlists. One of them I crashes iTunes as soon as I click on it, and the other crashes when I try to delete it.

I have tried all of the following solutions:

Run iTunes in safe mode
Login to a different account
Use the iTunes repair module in a 3rd party program, Wondershare Dr.Fone, which returns an error that the repair failed
Uninstall and reinstall iTunes

I have no idea what other solutions I could try. Please help.

Posted on Dec 18, 2021 1:24 PM

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Answer 1

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mpompeo27 Author

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Dec 18, 2021 3:28 PM in response to mpompeo27

I found a solution. I exported the good playlists that I wanted to keep, backed up all of my music to another location, deleted the iTunes folder, and relaunched iTunes to completely reset my library. I then added all my music back to the iTunes folder, added the folder to my library, and imported the playlists.

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Answer 2

mpompeo27 Author

Level 1

4 points

Dec 18, 2021 2:11 PM in response to mpompeo27

I also want to add that I worried about trying to sync my iPod with these messed up playlists in my library. I'm concerned it will cause some sync error and prevent everything else from syncing properly. I also don't want these playlists to sync anyway. I just want to get rid of them.

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playlists causing iTunes to crash

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