Hello, I bought the entire Harry Potter series on iTunes a couple of years ago and I have all the movies available on my laptop. I have an old appletv and just signed in with my PS4 and neither have episode 1 showing on them. Why is this the case? I own the movie. Why can't I watch it across all my apple logged in devices?
Thanks
PlayStation4,
Make sure you're doing as outlined in this support article:
Redownload TV shows and movies that you purchased --> https://support.apple.com/HT211825
You haven't hidden it?
iTunes Store: Hiding and unhiding purchases - http://support.apple.com/HT201322 - tip: https://discussions.apple.com/thread/7044546
If there's an issue when you redownload apps, movies, or other content from Apple, click here --> https://support.apple.com/HT211842
Possibility:
Legal - Apple Media Services - Apple - https://www.apple.com/legal/internet-services/itunes/us/terms.html - "DOWNLOADS You may be able to redownload previously acquired Content (“Redownload”) to your devices that are signed in with the same Apple ID (“Associated Devices”). You can see Content types available for Redownload in your Home Country at https://support.apple.com/HT204632. Content may not be available for Redownload if that Content is no longer offered on our Services." Always download everything to your computer and keep multiple backup copies on local storage.
Make sure you're doing as outlined in this support article:
Redownload TV shows and movies that you purchased --> https://support.apple.com/HT211825
You haven't hidden it?
iTunes Store: Hiding and unhiding purchases - http://support.apple.com/HT201322 - tip: https://discussions.apple.com/thread/7044546
If there's an issue when you redownload apps, movies, or other content from Apple, click here --> https://support.apple.com/HT211842
Possibility:
Legal - Apple Media Services - Apple - https://www.apple.com/legal/internet-services/itunes/us/terms.html - "DOWNLOADS You may be able to redownload previously acquired Content (“Redownload”) to your devices that are signed in with the same Apple ID (“Associated Devices”). You can see Content types available for Redownload in your Home Country at https://support.apple.com/HT204632. Content may not be available for Redownload if that Content is no longer offered on our Services." Always download everything to your computer and keep multiple backup copies on local storage.
Harry Potter Episode 1
