Attempting to launch a ProMetric test

I'm attempting to start my Prometric test, but after launching the initial application, it doesn't allow the full takeover.


I'm on a MacBook Air with M1, 12.0.1


This is some of the error code I got:


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Translated Report (Full Report Below)

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Process: ProProctor [1621]

Path: /Applications/ProProctor.app/Contents/MacOS/ProProctor

Identifier: com.prometric.ProProctor

Version: 1.1.68582-20211201.4 (1.1.68582-20211201.4.20211201.4)

Code Type: X86-64 (Translated)

Parent Process: ProProctor [1594]

Responsible: ProProctor [1594]

User ID: 501


Date/Time: 2021-12-19 13:27:16.2048 -0600

OS Version: macOS 12.0.1 (21A559)

Report Version: 12

Anonymous UUID: ***


Sleep/Wake UUID: ***


Time Awake Since Boot: 1800 seconds

Time Since Wake: 1494 seconds


System Integrity Protection: enabled


Crashed Thread: 0 CrBrowserMain Dispatch queue: com.apple.main-thread


Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0xaec81b4800000000 -> 0xffff9b4800000000 (possible pointer authentication failure)

Exception Codes: 0x0000000000000001, 0xaec81b4800000000

Exception Note: EXC_CORPSE_NOTIFY


Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11

Terminating Process: exc handler [1621]


VM Region Info: 0xffff9b4800000000 is not in any region. Bytes after previous region: 18446492612746985473

REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL

mapped file 7ffba7b64000-7ffbd1594000 [666.2M] r-x/r-x SM=COW ...t_id=495dc50d

--->

UNUSED SPACE AT END


Application Specific Information:

objc_msgSend() selector name: isProxy



Kernel Triage:

VM - pmap_enter failed with resource shortage

VM - pmap_enter failed with resource shortage

VM - pmap_enter failed with resource shortage

VM - pmap_enter failed with resource shortage

VM - pmap_enter failed with resource shortage



MacBook Air (2020 or later)

Posted on Dec 19, 2021 11:33 AM

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Question marked as Top-ranking reply

Posted on Dec 19, 2021 1:40 PM

The app crashed:


Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11


Specifically, it attempted to access an area of memory it is prohibited from accessing.


No one can fix that except its developer. Check for an update to that program, or contact them: Contact a third-party vendor - Apple Support.


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Attempting to launch a ProMetric test

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