Level 1

5 points

Iphone not turing on after overheating

My iPhone 11 isn't turning on after over heating. I tried to hard rest it a few times and that doesn't seem to work. I also made sure the charging cube and cord weren't the problem. Another thing I did was clean out the charging port. I've had it charging for hours now and it won't even turn on now. Before it shut off I checked the battery capacity percentage and it was at 93% I also deleted some apps that weren't being used, I closed open tabs. I had to send in the phone once before because of the battery being damaged.

iPhone 11, iOS 15

Posted on Dec 19, 2021 12:47 PM

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Top-ranking reply

Level 10

99,631 points

Posted on Dec 20, 2021 1:03 AM

You may have to do that again

Try this first

Frozen phone

see the process below, using the Update option if possible.

Work all through it. There are several stages.

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

There is no guarantee you can save any data since your last backup if you need to use the Restore option.

Then if no luck arrange a repair

https://support.apple.com/iphone/repair/service

or: contact Apple Support

Anything other than Screen or Battery may be a replacement phone and the price is in the article.

You can see additional service information within the following article:

Prepare your iPhone for packing and shipping

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1 reply

Top-ranking reply

Level 10

99,631 points

Dec 20, 2021 1:03 AM in response to selina_

You may have to do that again

Try this first

Frozen phone

see the process below, using the Update option if possible.

Work all through it. There are several stages.

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

There is no guarantee you can save any data since your last backup if you need to use the Restore option.

Then if no luck arrange a repair

https://support.apple.com/iphone/repair/service

or: contact Apple Support

Anything other than Screen or Battery may be a replacement phone and the price is in the article.

You can see additional service information within the following article:

Prepare your iPhone for packing and shipping

Reply

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Iphone not turing on after overheating

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