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This Airtag is Connected to Another Apple ID After Being Unpaired

A friend of mine wanted to lend me a AirTag to try out. He unpaired from the AirTag. When I bring the AirTag to my phone it allows me to go through the setup then at the end it says “this airtag is connected to another Apple ID”. We brought it near the device that just unpaired from it and it also allowed to go through the setup but at the end it now says the same “connected to another apples Id” message on the original device that was using it. The AirTag comes up on every apple device but says it’s connected to a different Apple ID regardless of the device trying to connect including the device that unpaired from it. The air tag has been reset multiple times with no luck. AirTag has been fully removed from previous Apple ID and does not show up as a device.


it also does not come up in “Identify Lost Item”

Posted on Dec 19, 2021 6:55 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 20, 2021 2:34 PM

Hello BrentCorrent,


It looks like you are getting an error message “this AirTag is connected to another Apple ID” when trying to pair an AirTag. The AirTag gives this error message even to the device it was originally paired with and the device has been removed from their Apple ID.


Review the following articles to ensure you've covered all possible steps in order:


If it continues, you may want to Contact Apple Support or use this Get Support link for assistance.


Hope this information helps.


Have a good day.

1 reply
Question marked as Top-ranking reply

Dec 20, 2021 2:34 PM in response to BrentCorrent

Hello BrentCorrent,


It looks like you are getting an error message “this AirTag is connected to another Apple ID” when trying to pair an AirTag. The AirTag gives this error message even to the device it was originally paired with and the device has been removed from their Apple ID.


Review the following articles to ensure you've covered all possible steps in order:


If it continues, you may want to Contact Apple Support or use this Get Support link for assistance.


Hope this information helps.


Have a good day.

This Airtag is Connected to Another Apple ID After Being Unpaired

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