Apple TV model A1625
Suddenly, on my Apple TV, I have no sound via my air pods even though they are connected and work fine on my other devices. Help, I have reset everything.
sally
Apple TV HD, tvOS 15
User profile for user:
Brandon_J_321
User level:
Community Specialist
Greetings Sally81,
I understand you're looking for assistance with AirPods playing the audio from your Apple TV, so let's see how we can help.
While I understand that your AirPods are connected to the Apple TV, have you confirmed that the audio is being directed to your AirPods? If you still hear the audio through the speakers of your TV or surround sound, you'll want to adjust where the audio is being routed. For assistance with this, check out the section labeled "Control audio on multiple AirPlay 2-enabled devices" of the following resource:
Use Apple TV to play audio throughout your home
If you see that the audio should be playing to your AirPods, try resetting the AirPods to see if that will clear up what is occurring with the audio from your Apple TV. Keep in mind with resetting your AirPods, you'll need to pair with all devices that you had them paired with before. For assistance with resetting your AirPods, check out the steps here:
How to reset your AirPods and AirPods Pro
If that doesn't clear this up, it may be best to Contact Apple Support to look into this in more detail.
Cheers!