You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone losing WiFi connection when trying to transfer

I'm trying to transfer the data from my iPhone X to my new iPhone 13 Pro but right when the transfer is starting (after the prepare to transfer screen of doom that takes 50 years in and of itself), the new phone disconnects from the WiFi and adds hours to the estimated time to complete the transfer. The progress bar moves incrementally slow, and the whole thing is a nightmare. Has anyone else had this issue?

iPhone 13 Pro

Posted on Dec 20, 2021 9:28 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 20, 2021 10:37 AM

the new phone disconnects from the WiFi

Check the Wi-Fi network on the new iPhone, see this Apple article: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

https://support.apple.com/en-us/HT204051

1 reply

iPhone losing WiFi connection when trying to transfer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.