You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

face id not working

my face id has never worked on my iPhone x, I've tried a lot of fixes that didn't fix the problem I've even factory reset the phone. please help.

iPhone X, iOS 15

Posted on Dec 20, 2021 3:58 PM

Top-ranking reply

Level 10

231,242 points

Posted on Dec 20, 2021 4:08 PM

If your Face ID is not working, see this, If Face ID isn't working on your iPhone or iPad Pro - Apple Support and this If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support. If neither help, then use the Get Support link at the top of the page here to contact Apple Support for service, or make a Genius Bar appointment at your nearest Apple Store.

View in context

Similar questions