You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Got tricked in fake iCloud page... my reported stolen device isn't listed in my real iCloud anymore... but I am afraid they can be using my phone password and accessing my phone... how do I make sure they can't access what I have on my stolen phone?

Is there a way I can re-add my stolen device using the IMEI? Since I entered my pin code there.. how do I know if they are accessing my info?

iPhone 7 Plus, iOS 15

Posted on Dec 20, 2021 8:56 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 20, 2021 9:18 PM

MoisesM31 Said:

"Got tricked in fake iCloud page... my reported stolen device isn't listed in my real iCloud anymore... but I am afraid they can be using my phone password and accessing my phone... how do I make sure they can't access what I have on my stolen phone? Is there a way I can re-add my stolen device using the IMEI? Since I entered my pin code there.. how do I know if they are accessing my info?"

-------


Having been scammed, here is what to do...


A. Report this Message:

This message you speak of is no more than a scam. So, report this to Apple and the Government (if an option):

  • To Apple:

Take a screenshot of that phone number/message and send it off to Apple.

Go Here: Take a Screenshot on your iPhone - Apple Support

Forward the screenshot to: reportphishing@apple.com

  • To the U.S.A. Government:

(In the US. Only): Report Phishing Scam Calls at www.ftccomplaintassistant.gov


B. Learn About Avoiding Scams:


C. Consider Modifying your Crdentials:


D. Deauthorize All Option:

Try Deauthorize All. You can only Deauthorize All items once every 365 days. So, you may have to wait up to a year before you can perform this.  Go Here: Authorize or Deauthorize your Computer for iTunes Store purchases - Apple Support


E. Verify the Devices:

Verify that the devices assigned to your iCloud are your devices: Check your Apple ID Device List to See where you're Signed in - Apple Support

Similar questions

1 reply
Question marked as Top-ranking reply

Dec 20, 2021 9:18 PM in response to MoisesM31

MoisesM31 Said:

"Got tricked in fake iCloud page... my reported stolen device isn't listed in my real iCloud anymore... but I am afraid they can be using my phone password and accessing my phone... how do I make sure they can't access what I have on my stolen phone? Is there a way I can re-add my stolen device using the IMEI? Since I entered my pin code there.. how do I know if they are accessing my info?"

-------


Having been scammed, here is what to do...


A. Report this Message:

This message you speak of is no more than a scam. So, report this to Apple and the Government (if an option):

  • To Apple:

Take a screenshot of that phone number/message and send it off to Apple.

Go Here: Take a Screenshot on your iPhone - Apple Support

Forward the screenshot to: reportphishing@apple.com

  • To the U.S.A. Government:

(In the US. Only): Report Phishing Scam Calls at www.ftccomplaintassistant.gov


B. Learn About Avoiding Scams:


C. Consider Modifying your Crdentials:


D. Deauthorize All Option:

Try Deauthorize All. You can only Deauthorize All items once every 365 days. So, you may have to wait up to a year before you can perform this.  Go Here: Authorize or Deauthorize your Computer for iTunes Store purchases - Apple Support


E. Verify the Devices:

Verify that the devices assigned to your iCloud are your devices: Check your Apple ID Device List to See where you're Signed in - Apple Support

Got tricked in fake iCloud page... my reported stolen device isn't listed in my real iCloud anymore... but I am afraid they can be using my phone password and accessing my phone... how do I make sure they can't access what I have on my stolen phone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.