Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Apple App Store is compromised by a unknown person/account using 502-601-1420 that he/she has hacked.

How do I get into my compromised Apple App account. This hacker has took a lot of my personal and private info and accounts. The number I seen was a old cell number that’s been out of service for 2-3 months. I thought for sure I updated every account with strong passwords. I’m almost certain I did. Until I seen that old number I no longer have access to. When attempting to update apps i use. This person has took many great photo memories of my deceased parents and all my nieces and nephews growing up through the years.

Posted on Dec 21, 2021 7:58 AM

Reply
2 replies

Dec 21, 2021 8:01 AM in response to Gaberal

By hack, if you mean remotely controlling your device, then...


Keep the iPhone updated to the latest iOS always and never Jailbreak. That's it.


iOS / iPadOS devices cannot be hacked or infected with Virus / Malware / Spyware if it is updated to the latest iOS/iPadOS unless you have intentionally downloaded spurious software or unauthorized apps directly from the internet and installed on your device or/and have Jail Broken. 


It (Hacking) also depends on how careful are you in sharing sensitive and valuable information pertaining to your iPhone such as Passcode, Password, etc with your friends and family members.


Be careful when sharing the device's sensitive and valuable information with friends and family members.


Thumb Rules:

  1. Enable  Guided Access before handing over an iPhone to kids
  2. Don't share Apple IDs
  3. Don't Jail Break
  4. Don't share sensitive information pertaining to your device and payment methods
  5. Beware of Phishing


My Apple App Store is compromised by a unknown person/account using 502-601-1420 that he/she has hacked.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.