can't set up cellular on new apple watch 7

New series 7 watch is unable to log in to cellular plan through watch app. Carrier (spectrum) confirms that plan is added and watch is supported but log in will not successfully complete. Numerous factory resets and repairing with phone do not change result. Spectrum support is out of ideas. Any suggestions or similar issues?

Apple Watch Series 7

Posted on Dec 21, 2021 11:24 AM

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1 reply

Jeff_W.

Community Specialist

Dec 22, 2021 9:18 AM in response to pnarchfw

Hi pnarchfw!

It sounds like you’re unable to set up cellular on your Apple Watch, and we’re happy to help. It looks like you've already had a chance to review Set up cellular on Apple Watch. If you're still having trouble after following those instructions, you should contact Apple Support using this link:

Contact Apple Support

Cheers!

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can't set up cellular on new apple watch 7

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