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Level 1

4 points

error

So I'm trying to restore this iPhone that I forgot the password to and everything that I try to do I still can't restore it because it gives me the error code 4010

iPhone 6s Plus

Posted on Dec 21, 2021 12:21 PM

Best reply

Seallbay

Level 5

5,607 points

Posted on Dec 21, 2021 12:27 PM

I did some research, and according to one Apple Support Communities user, it's to do with a Firewall on your computer. Are you running Windows? If so, try disabling the Firewall and then attempting to restore your iPhone again.

Unfortunately, Apple does not list this error code in their knowledge base: iOS update and restore errors - Apple Support

If you would like to read the article I found, it's here: error code 4010 why does it keep showing - Apple Community

Best of luck!

-- Jay (they/them)

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