When I sign in to my tv provider with my user name and password, I get an error message “unhandled exception”

When I sign in to my TV provider in settings using my user name and password, I get an error message “unhandled exception”. My user name and password are correct. Any ideas?

iPad, iOS 10

Posted on Dec 21, 2021 2:27 PM

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7 replies

Dec 31, 2021 8:41 AM in response to SolumB

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I'm not pointing fingers at anyone. I'm a user like you. I can't say how to handle it from there, but I don't know exactly what your error is. Have you verified that you can log into your provider's web access? So it is hard to say if the error is based on your attempt to log in, or your provider's handling of the request. Does this happen on wi-fi, cellular data, or both?

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When I sign in to my tv provider with my user name and password, I get an error message “unhandled exception”

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