Raym2764 Author

Level 1

4 points

In recovery mode (air M1) I get error message “ failed to personalize the software update” No idea what that means or how to overcome the error

In recovery mode (air M1) I get error message “ failed to personalize the software update” No idea what that means or how to overcome the error

MacBook Air (2020 or later)

Posted on Dec 21, 2021 4:28 PM

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the operation couldn't be completed (PKDownload Error error 8) I bought M1 air 2020 yesterday, and then I deleted all files include OS Files to reinstall updated OS. Now I get stucked at recovery mode about 2 days. I can't download or restore, downloading OS needs vpn and device does not support any kind of application or proxy. Terminal it's useless.
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1 reply

Level 7

23,688 points

Dec 22, 2021 3:14 AM in response to Raym2764

May help: https://discussions.apple.com/thread/252527398

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In recovery mode (air M1) I get error message “ failed to personalize the software update” No idea what that means or how to overcome the error

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