You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

dian101 Author

Level 1

4 points

False Charge

I received a receipt for the purchase of YouTube premium using my appleID, which I did not purchase because I already own premium service under a different email. I need to correct this problem. How do I go about a resolution?

Posted on Dec 21, 2021 5:05 PM

Top-ranking reply

Eric Root

Level 10

684,681 points

Posted on Dec 21, 2021 5:28 PM

Normally, all sales are considered final, but you can ask for a refund.

If you have received a confirmation email, click the Report a problem link at the bottom.

Purchases problem. *

How long refunds from the App Store or other Apple services take. *

View in context

False Charge

Similar questions