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dian101 Author

Level 1

4 points

False Charge

I received a receipt for the purchase of YouTube premium using my appleID, which I did not purchase because I already own premium service under a different email. I need to correct this problem. How do I go about a resolution?

Posted on Dec 21, 2021 5:05 PM

Top-ranking reply

Eric Root

Level 10

684,573 points

Posted on Dec 21, 2021 5:28 PM

Normally, all sales are considered final, but you can ask for a refund.

If you have received a confirmation email, click the Report a problem link at the bottom.

Purchases problem. *

How long refunds from the App Store or other Apple services take. *

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False Charge

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