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Deborah2022 Author

Level 1

4 points

I can not use the App Store to download

I just purchased a new iPhone and set a new Apple ID. But when I try to use App Store to download some apps, it failed. It said: “This AppleID has not been used in the iTunes Store “, and asked me to re-sign in. I did it, then came to the same words. I was stuck in the loop. I restarted my phone and updated my billing address information, but still didn’t work. May you give me any suggestions? Thanks!

iPhone 11, iOS 14

Posted on Dec 22, 2021 12:32 PM

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Top-ranking reply

Level 10

209,367 points

Posted on Dec 23, 2021 4:44 AM

See this Apple article: If you can’t download or update apps on your iPhone or iPad

https://support.apple.com/en-gb/HT207165

If you still stuck in the loop, see pont 6 -> contact Apple Support.

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Top-ranking reply

Level 10

209,367 points

Dec 23, 2021 4:44 AM in response to Deborah2022

See this Apple article: If you can’t download or update apps on your iPhone or iPad

https://support.apple.com/en-gb/HT207165

If you still stuck in the loop, see pont 6 -> contact Apple Support.

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I can not use the App Store to download

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