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My ear buds show they are working, but I don't hear my zoom

My ear buds are working, I can hear my MacBook Pro stuff but NOT my zoom meetings?

Posted on Dec 22, 2021 6:31 PM

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Question marked as Best reply

Posted on Dec 31, 2021 4:08 PM

Mtfotonut Said:

"they work with my iTunes, on my MacBook Pro and iPhone, don't work with my zoom. They worked great prior to my upgrading to Monterey"

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Reinstall Zoom:

  1. Uninstall: Zoom
  2. Restart: the Mac
  3. Install: Zoom
8 replies

Dec 26, 2021 5:36 PM in response to Mtfotonut

Mtfotonut Said:

"My ear buds are working, I can hear my MacBook Pro stuff but NOT my zoom meetings?: It's with my new Apple earbuds I think"

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Troubleshooting AirPods Connectivity:


Start Here: Connect your AirPods and AirPods Pro to your iPhone - Apple Support


Still Having Issues? If so, refer to the following....


A Few Thoughts to Try:

A. Visit Apple Support links:




B. Verify the Balance:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Accessibility
  4. Scroll Down: to Hearing
  5. Adjust: the audio volume balance


C. Also, Clear Out Earwax:

Dec 26, 2021 5:37 PM in response to Mtfotonut

Mtfotonut Said:

"My ear buds are working, I can hear my MacBook Pro stuff but NOT my zoom meetings?: It's with my new Apple earbuds I think"

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Troubleshooting AirPods Sound:


A. See this Link: AirPods Pro Service Program for Sound Issues - Apple Support


B. Other Links to Refer to:



Dec 22, 2021 6:56 PM in response to Mtfotonut

Mtfotonut Said:

"My ear buds are working, I can hear my MacBook Pro stuff but NOT my zoom meetings?"

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Troubleshooting Zoom Volume:


A. Test the Speaker:

  1. Open: Zoom
  2. Go to: Zoom menu
  3. Select: Preferences...
  4. Select: Audio
  5. Click: Test Speaker

Do you hear anything?


B. Ask the Zoom Moderator:

See if the Moderator of the Zoom meeting is muting you out.

My ear buds show they are working, but I don't hear my zoom

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