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Galaxy Buds continously cause the microphone volume to reduce to zero

This is similar to https://discussions.apple.com/thread/253375347 but different


When using my Galaxy buds on my MacBook Pro 15" 2019, running Monterey, the buds connect well, but the microphone volume keeps dropping until it is zero. The buds are updated to the latest firmware version via my Android phone (a Samsung too)


Even if I return the volume to full, it reduces back to zero continuously


This seems to be restricted to Galaxy Buds+ as I have a pair of Otium wireless headphones which do not exhibit the same behavior.

MacBook Pro 15″, macOS 12.1

Posted on Jan 12, 2022 7:23 AM

Reply
Question marked as Best reply

Posted on Jan 12, 2022 8:00 AM

ssmusoke wrote:

This is similar to https://discussions.apple.com/thread/253375347 but different

When using my Galaxy buds on my MacBook Pro 15" 2019, running Monterey, the buds connect well, but the microphone volume keeps dropping until it is zero. The buds are updated to the latest firmware version via my Android phone (a Samsung too)

Even if I return the volume to full, it reduces back to zero continuously

This seems to be restricted to Galaxy Buds+ as I have a pair of Otium wireless headphones which do not exhibit the same behavior.



For your third party device—


If in doubt refer to the developers website; Support/Help/FAQ/known issues/compatibility:

https://www.samsung.com/us/support/mobile/audio/wireless-earbuds/galaxy-buds/



Contact a third party vendor

https://support.apple.com/en-us/HT201777



1 reply
Question marked as Best reply

Jan 12, 2022 8:00 AM in response to ssmusoke

ssmusoke wrote:

This is similar to https://discussions.apple.com/thread/253375347 but different

When using my Galaxy buds on my MacBook Pro 15" 2019, running Monterey, the buds connect well, but the microphone volume keeps dropping until it is zero. The buds are updated to the latest firmware version via my Android phone (a Samsung too)

Even if I return the volume to full, it reduces back to zero continuously

This seems to be restricted to Galaxy Buds+ as I have a pair of Otium wireless headphones which do not exhibit the same behavior.



For your third party device—


If in doubt refer to the developers website; Support/Help/FAQ/known issues/compatibility:

https://www.samsung.com/us/support/mobile/audio/wireless-earbuds/galaxy-buds/



Contact a third party vendor

https://support.apple.com/en-us/HT201777



Galaxy Buds continously cause the microphone volume to reduce to zero

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