ipod support service is not installed

Hello chilipepper1352,

Thanks for using Apple Support Communities. We understand that you're seeing an error when trying to connect your iPod to a computer. We're happy to look into this with you.

Please try the steps in the following resource to help your computer see the iPod:

If your computer doesn't recognize your iPhone, iPad, or iPod

If you need help signing in to iCloud the steps in the resource below can help:

If you can't connect or sign in to iCloud

If these resources don't help, tell us more about what you're experiencing. Be sure to include specific error messages and any other troubleshooting steps that you may have tried.

Have a nice day!

chilipepper1353,

Thanks for following up and providing additional information. You mentioned that you have uninstalled iTunes and reinstalled a couple of times. It's important that iTunes and all components are uninstalled in a specific order. Otherwise you may experience unintended effects. Please review the following resource to make sure that the app and all components were uninstalled correctly: Remove and reinstall iTunes and related software components for Windows 7 and later

If the issue persists, let us know more about what happens when you try to sync. Do you see an error message? Does iTunes stop responding?

We look forward to hearing from you.

Did you originally install iTunes from the Microsoft Store or from a download from Apple's website? If from the Microsoft store it will not have all those components listed separately. In that case it gets uninstalled using Window's Apps and Features.

chilipepper1353,

We recommend that you contact Apple Support for further assistance with this issue.

Contact Apple Support

Cheers!