Newsroom Update
Tap to Pay on iPhone is now available in Canada. Learn more >
Tap to Pay on iPhone is now available in Canada. Learn more >
I stopped receiving emails on iPhone 11 even though I’m receiving emails in my Charter.net acct on my desktop PC. I cannot determine what changed or happened unless it has something to do with me changing my password for email from my PC which I thought would also change for iPhone email.
Can someone provide me help?
If you changed your password you need to change it on every device that you use to access that email account. Changing it on your PC does not change it on your iPhone.
If it is configured as an IMAP account (go to Settings/Mail/Accounts and tap on the account; it will say IMAP or POP) just delete it from your phone, restart your phone and add it back. If it is a POP account after tapping on the account enter the new password for both incoming and outgoing mail servers.
If you changed your password you need to change it on every device that you use to access that email account. Changing it on your PC does not change it on your iPhone.
If it is configured as an IMAP account (go to Settings/Mail/Accounts and tap on the account; it will say IMAP or POP) just delete it from your phone, restart your phone and add it back. If it is a POP account after tapping on the account enter the new password for both incoming and outgoing mail servers.
I followed your instructions & successfully also changed password on my iPhone, and am now receiving emails.
Thanks for your assistance!
Great, glad I could help.
Happy Holidays!
I can not receive email after changing password from PC. Why?
