Cannot remove Leather Wallet with MagSafe from Find My

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Level 1

6 points

Cannot remove Leather Wallet with MagSafe from Find My

How do you remove iPhone Leather Wallet with MagSafe from Find My when there is no “Remove This Device” opinion?

For what it is worth, the wallet is actually listed twice on the Devices tab. The wallet in question was originally linked to my account/iPhone, removed, then linked to my wife’s account/iPhone. From my Find My, the wallet is listed twice under her devices, but from her Find My, the wallet is listed twice under my devices. In all cases, there is no option to remove the device and her iPhone receives all the notifications, etc.

EDIT: both phones have the latest iOS and the Apple IDs are in a family.

Posted on Dec 23, 2021 5:42 PM

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Answer 1

_luter Author

Level 1

6 points

Dec 24, 2021 7:46 PM in response to Chris_C1

Problem solved. Since the issue that the Leather Wallet with MagSafe was showing up on two different iPhones Find My accounts, with both in the same family, removed the family member from Family Sharing, the I was able to remove the device (wallet) from the Find My on each device. I then attend the family member back to the family.

We will add the wallet back to one of our phones tomorrow to see what happens.

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Answer 2

Chris_C1

Community Specialist

Dec 24, 2021 1:20 PM in response to _luter

Hey there, and welcome to Apple Support Communities, _luter.

We see that you've got some questions about removing your wallet from Find My. About the iPhone Leather Wallet with MagSafe goes over the process for doing that.

We hope that helps.

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Answer 3

_luter Author

Level 1

6 points

Dec 24, 2021 1:54 PM in response to Chris_C1

Hi Chris_C1, thank you for your reply.

i started at that support page before I posted here. However, as I posted in my original post, the “Remove This Device” does not show up under any of the four (4) listings of the single device. I believe my situation is outside what that page address.

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Answer 4

Chris_C1

Community Specialist

Dec 24, 2021 2:18 PM in response to _luter

_luter,

Thanks for checking that again for us. At this point, we'd recommend reaching out to Apple using Get Support and see how they can support you.

We hope that helps.

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Cannot remove Leather Wallet with MagSafe from Find My

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