Google Meet Connection Issues (MacBook Pro M1-Pro)

I recently bought two MacBook Pros (base model 14" & a custom 14") with the new M1 pro chip. I love many things about these devices, however, I am having a continuous issue when using Google Meet. Every time I use Google Meet during a call, usually 15+ minutes into the call both of my MacBooks says there is a connection issue and automatically kicks me out of the Google meet call. I've tested this on numerous occasions and scenarios, and I've come to the hypothesis that there is something wring with the MacOS which is resulting in me being forced off of multiples. However, I have also tested this on multiple "non-mac devices" such as my Asus and I haven't had a single "connection issue" as I run them simutaneously and separately.


I would really like to keep these MacBook pros, however, I am planning to return them as soon as possible if this issue isn't fixed. Any advice or is anyone else having these issues?

MacBook Pro 14″, macOS 12.0

Posted on Dec 23, 2021 9:16 PM

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Posted on Dec 25, 2021 2:53 PM

The strangest thing is, I'm having the same issue. I have the Macbook Pro Max w/ 32GB Ram. In testing I have tried:


1) Multiple Browsers

2) Google Meet Chrome App

3) Multiple Internet connections

4) Tested it w/ a wired Internet connection


Triage leads me down this route, while on calls (you'll need to be using the Chrome App, or Chrome by itself) you can pull the Troubleshooting and Help window up


Keep that up during your calls to check what's happening when both the bandwidth and CPU usage rocket and start to cause issues.


In both options 1, 2 and 3 - I get the same results, no matter what I try.


With me: my calls are functional calls - as in - I'll be on one, and working during it to get conclusions, dig around and end the call when things are working again. Not just a simple meeting. As soon as I start to use other applications that need network traffic of any kind, that's when the trouble starts. This happens regardless of the Internet connection, home, office, coffee shop, tethering - you name it - I've tested it, all tests come down to it being an issue with the M1 Macbook Pro. It doesn't do it on my Intel 16", nor does it do it on my Intel Mac Pro or iMacs I have available to use. It also doesn't seem to happen with Zoom or Skype.


I'm at a loss as trying to explain it seems like over-kill 99% of the time, but if I am doing a call and the only machine I have in front of me is the M1 Macbook Pro - I need to dial in on my phone to ensure I don't get kicked or have everyone else hearing a robotic version of me while I talk.


In option 4 - this issue doesn't exist. Only if I'm on wifi does this issue creep in.


Glad someone else is having this in some ways though - not just me going mad. What's the issue Apple? The wireless network card on these machines not up to it? You know what they say once there are three machines with the same issue.

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Google Meet Connection Issues (MacBook Pro M1-Pro)

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