Can't login to iMessages on Mac M1 Pro

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Level 1

5 points

Can't login to iMessages on Mac M1 Pro

The first screen that pops up when the Messages app starts is the iCloud login screen. When I enter the correct credentials, the spinner animation appears and keeps spinning forever. When I deliberately enter the wrong credentials it shows an error, so the network call seems to be working fine. When the login process is in progress like this, the only way to close the messages app is to force-quit it.

How can this issue be solved?

MacBook Pro 16″, macOS 12.1

Posted on Dec 24, 2021 12:29 AM

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Answer 1

tygb

Level 9

65,010 points

Dec 24, 2021 12:48 AM in response to tihomiro

In case if this Mac M1Pro is signed in with same Apple ID and password on the same network with other devices like iPhone / iPad and other Mac , and if you change Apple ID Change your Apple ID - Apple Support or the password Change your Apple ID password - Apple Support from them , the credentials are to be updated on this Mac M1Pro What to do after you change your Apple ID or password - Apple Support

Read If you can’t turn on or sign in to iMessage or FaceTime - Apple Support

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Answer 2

tygb

Level 9

65,010 points

Dec 26, 2021 8:21 AM in response to aleksandar141

See the article Set up Messages on Mac - Apple Support

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Answer 3

tihomiro Author

Level 1

5 points

Dec 24, 2021 1:46 AM in response to tygb

iCloud account pass or ID haven't been changed.

The only thing different on this new mac was vs the old one is the main user account password. I chose to setup the new mac from the scratch, manually this time, as I've used the migration process for the last 10 years, and wanted to loose the unneded files and apps that accumulated over the years.

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Answer 4

tihomiro Author

Level 1

5 points

Dec 24, 2021 8:10 AM in response to tygb

I'm using the same Apple ID on all my devices. Also, I'm logged in to iCloud on a new mac, and have activated the iCloud drive. I don't have the desktops and documents checked 'cause my Documents folder is huge. I didn't have this checked on the old mac and messages worked fine.

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Answer 5

tygb

Level 9

65,010 points

Dec 24, 2021 8:59 AM in response to tihomiro

If desktops and documents box was never checked in old Mac , the data personal documents / files was never saved in it , so if you use same Apple ID and password on new Mac , and don't check the desktops and documents box they will not sync .

Check the desktops and documents box in new Mac .

If the iCloud storage exceeds purchase new storage plan Upgrade to iCloud+ - Apple Support

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Answer 6

Dec 26, 2021 8:11 AM in response to tygb

I understand, but I don't want to save the contents of my Documents folders on iCloud. All I want is to log in to the Messages app.

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Answer 7

tygb

Level 9

65,010 points

Dec 24, 2021 6:21 AM in response to tihomiro

The admin password for two Macs ( user account are always kept different ) .

See the article Set up your MacBook Air - Apple Support

Do you have created a new Apple ID or signing with previous Apple ID How to create a new Apple ID - Apple Support

After that iCloud is set up Set up iCloud on your Mac - Apple Support

You have to turn on iCloud drive , the desktops and documents box is to be checked , the other inbuilt application box are checked , Set up iCloud Drive - Apple Support

Note : to sync documents the old Apple ID account credentials used in old Mac must be reused to sign in new Mac .

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Can't login to iMessages on Mac M1 Pro

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