You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Phishing emails

Has anyone received a email from a address claiming to be Apple support saying that their Apple ID will be deactivated because someone tried logging in from a different IP address

iPhone 12 mini, iOS 15

Posted on Dec 24, 2021 7:45 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 24, 2021 7:50 AM

Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. Here are some guidelines:


Identifying legitimate emails from the iTunes Store - http://support.apple.com/HT201679


Recognize and avoid phishing messages, phony support calls, and other scams - https://support.apple.com/HT204759


Apple 'How to identify, avoid, and report phishing' video--> https://youtu.be/SR3Z3fXXjfw


If you are uncertain about a message and a resource provided in that message, do not click on any links in the message. Try to independently verify the resource by going to a support page on apple.com and use that to contact Apple or to use the service the message is telling you to use.


Apple won't email you about locking an account. You'll find out when you try to log in.

Similar questions

1 reply
Question marked as Top-ranking reply

Dec 24, 2021 7:50 AM in response to Lesleyott21

Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. Here are some guidelines:


Identifying legitimate emails from the iTunes Store - http://support.apple.com/HT201679


Recognize and avoid phishing messages, phony support calls, and other scams - https://support.apple.com/HT204759


Apple 'How to identify, avoid, and report phishing' video--> https://youtu.be/SR3Z3fXXjfw


If you are uncertain about a message and a resource provided in that message, do not click on any links in the message. Try to independently verify the resource by going to a support page on apple.com and use that to contact Apple or to use the service the message is telling you to use.


Apple won't email you about locking an account. You'll find out when you try to log in.

Phishing emails

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.