Apple Music (really iTunes) is losing my playlist data.
Apple Music on Mac is a complete disaster...
I have been trying to resolve an issue for three days now. When I update playlists in Apple Music (really iTunes) the changes are reverted back to the previous version shortly after trying to sync up to the cloud.
I called the Apple Support Line and opened a ticket but then attempted a massive rewrite of my entire library, including exporting the library, starting a new library, re-importing the library and re-uploading all my songs to the cloud.
I'll go ahead and drop a new song (or numerous songs) into a playlist, and then after syncing it reverts back to the old version. I lose all my changes!
This is absolutely ridiculous as iTunes/Apple Music has been my book of record since 2000 for all my music. This app has become completely worthless now as I can not rely on it to maintain the stability of my music collection.
iMac 27″ 5K, macOS 12.1