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ezzy_wolf Author

Level 1

4 points

right shift and ctrl keys not working

hello,

my right shift and ctrl keys are not working on my macbook pro. i can type ?, !, etc., but only using left shift. additionally, when i try to right-click using my trackpad and ctrl keys, nothing happens- the menu with the usual options doesn't appear.

i've looked in my settings and can't seem to find anything- sticky keys and slow keys are off. i reset all keyboard defaults and shortcuts. what should i do? thanks for your help.

MacBook Pro 13″, macOS 11.4

Posted on Dec 24, 2021 4:17 PM

Top-ranking reply

kaz-k

Level 9

50,232 points

Posted on Dec 24, 2021 5:15 PM

Hi,

Try to check your MacBook Pro keyboard and trackpad with Apple Diagnostics if it reports something related keyboard and trackpad error(Keyboard codes:NDK001, NDK003, NDK004. trackpad codes: NDR001, NDR003 to NDR006).

Use Apple Diagnostics to test your Mac - Apple Support

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right shift and ctrl keys not working

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