Why can i not see the plus icon on my iphone

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Level 1

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Why can i not see the plus icon on my iphone

I bought an iphone x and when i hold down on the screen the apps jiggle but the plus in the top left hand corner doesn’t appear. i want to add widgets to the home screen. Thank you

iPhone X

Posted on Dec 24, 2021 4:23 PM

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Answer 1

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FoxFifth

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Level 10

475,353 points

Dec 24, 2021 4:52 PM in response to coen113

And when the apps wiggle, you are looking for the + at the top left corner of the home screen?

You need to be in a home screen, not the app library. The app library is the last screen when you swipe left on the home screens.

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Answer 2

coen113 Author

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4 points

Dec 24, 2021 4:56 PM in response to FoxFifth

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Answer 3

Revianmac

Level 4

1,991 points

Dec 24, 2021 5:04 PM in response to coen113

That is not iOS 15. iOS 15 uses “-“ instead of “X” on every icon whereas some icons in iOS 13 and below don’t have the “X” on some icons. When you checked for the version number, did you happen to see that iOS 15 is available to download rather than actually running it? Could you show us a screenshot of Settings > General > Software Update?

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