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AustinYou Author

Level 1

4 points

Custom Audio Setups

I’m trying to create a custom audio setup with my new Gen 3 AirPods with my iOS 15 iPhone 8. When I click on it, It says that Headphones not supported. Any fixes for this, are other people having this issue?

Posted on Dec 25, 2021 7:56 AM

Top-ranking reply

ShannonM1

Community Specialist

Posted on Dec 26, 2021 8:10 AM

Hello AustinYou,

We understand that you're having trouble setting up custom audio with your AirPods, and that you did review the steps listed at:

Customize headphone audio levels on your iPhone or iPad

What we'd recommend at this stage is to Contact Apple Support so that their team can look into this with you.

Thanks for using Apple Support Communities!

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Custom Audio Setups

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