Unable To Load Video

Hello Gsvpreme,

Welcome to Apple Support Communities. We understand that you’re getting an error when trying to play videos. We’re happy to help.

Are these videos that you recorded using the camera of your iPhone? Are these videos purchased from the iTunes Store? If not, where did you obtain the videos?

Please use the steps here to restart your iPhone: Restart your iPhone - Apple Support

We are not seeing any issues at this time. Please check here to see Apple System Status: Apple - Support - System Status

Let us know if you have further questions.

Take care.

Hello Gsvpreme,

Were you able to complete the troubleshooting steps we have provided? If so, we recommend contacting Apple Support here: Apple - Support - Product Selection

Let us know if you have further questions.

Take care.