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Photos/Videos in camera roll

The videos can’t load from my camera roll, it says, “an error occurred while loading higher quality version of this video”

What do I have to do to view my photos/videos ???

iPhone 7

Posted on May 26, 2023 2:03 PM

Top-ranking reply

TheLittles

Level 10

195,401 points

Posted on May 26, 2023 2:31 PM

potato128olalala Said:

"Photos/Videos in camera roll: The videos can’t load from my camera roll, it says, 'an error occurred while loading higher quality version of this video' What do I have to do to view my photos/videos ???"

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Troubleshooting Photos/Videos in camera roll:

A. Update your iPhone.

Using a Computer: Update your iPhone Using a Computer - User Tip

B. Optimize the Storage:

Internal storage cannot be upgraded. It is what it is. So, the maximum internal storage capacity never increases, even if you upgraded your iCloud plan. Learn More here: What's the Difference Between Device Storage and iCloud Storage? Apple Support

So, what to do...

Clear Space, Using my User Tips:

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Photos/Videos in camera roll

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