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I bought a new iPad, when trying to transfer apps it is telling me that the transfer is not supported what do I do?
I am using the quick start guide. I get through step 4 and then on the new iPad I get a message that the transfer is not supported. Not sure what to do then
I am using the quick start guide. I get through step 4 and then on the new iPad I get a message that the transfer is not supported. Not sure what to do then
Hi Jpaul32,
Thanks for those details. Is the new iPad fully updated? You'll want to make sure the iPad you already owned isn't on a later iPadOS version than the new one. If needed, see how to update here: Update your iPhone, iPad, or iPod touch
If your new iPad is already updated, reach out for further support here: Contact Apple Support
Thanks
Hi Jpaul32,
Thanks for using Apple Support Communities. We understand you are running into an issue transferring your content to a new iPad. We're happy to share some information to help.
Check out options for transferring data to a new device here: Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch
If those options aren't working for you, let us know exactly what steps you're taking when trying to transfer apps. We'll go from there.
Thanks
transfer not supported
