I have screentime settings for my daughter’s iPad. Restrictions allow app downloads and in-app purchases and 9+ content. I block TikTok and YouTube. We are trying to download Roblox but it says, “Due to restrictions set for this device, this app cannot be downloaded.”
Please tell me why we cannot download this app.
Roblox is 12+ so that would be why. There’s an in game chat, but to be honest it seems to censor everything. It really isn’t that graphic.
(Also ngl that’s lame that you blocked YouTube. (TikTok is a dump though I don’t blame you).)
Hello there Calibabe86,
I understand you're looking for assistance with downloading an app on an iPad with parental control restrictions, so let's check into what may be preventing this specific download.
Let's check the parental control settings to determine if this is related to the notification that you're receiving. Let's make sure "Installing Apps" is set to allow with the password as opposed to not allowing it. For help with checking this, follow the steps within the section labeled "Prevent iTunes & App Store purchases" of the following resource:
Use parental controls on your child's iPhone, iPad, and iPod touch
If you see that apps are set to "Allow" for installing, let's see if this is isolated to Roblox only or see if this occurs with all app downloads that are attempted. If you see that this is only isolated to Roblox, it would be best to Contact Apple Support to look into this.
Have a great day!
Calibabe86,
Thanks for confirming that the preferences were set to your liking, and allow the downloads.
At this point, it would be best to Contact Apple Support to look into this with you in more detail to see if there may be anything additional that could be preventing the download from occurring.
Cheers!
Hi, installing apps is allowed. All purchases and downloads are allowed.
Downloading Roblox
